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March 25, 2016 3 Comments

Why Churches Struggle with Follow-Up – Rainer on Leadership #210

Podcast Episode #210

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We discuss a recent post on guest follow-up and offer some tips on how to improve it in your church.

Some highlights from today’s episode include:

  • One of the questions I get all the time is “How do we get guests to return to our church?”
  • Door-to-door visitation still works in some churches and communities, but not many.
  • Most churches put a lot more effort into events at the church facility than they do for being in the community.
  • In most churches a 20% return rate for guests should be the benchmark.
  • Most church members don’t know what a church does for follow-up because the staff do it all.
  • Some type of follow-up with church guests should happen within 24 hours of a visit.
  • Let the context of your community dictate how you do followup after an initial contact.
  • Every church should have a plan for how to follow-up with guests.

The six reasons churches struggle with follow-up are:

  1. The church has no plan in place for follow-up.
  2. Follow-up takes place outside the walls, a place of discomfort for many church members.
  3. Follow-up ministry is not as splashy as other ministries.
  4. Follow-up ministry can become discouraging.
  5. Follow-up ministry is not emphasized or recognized by leadership.
  6. Follow-up ministry is not even considered a ministry in many churches.

Episode Sponsors

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Feedback

If you have a question you would like answered on the show, fill out the form on the podcast page here at ThomRainer.com. If we use your question, you’ll receive a free copy of I Will.

Resources

  • Camel Falls into the Crowd at Family Church

Related

Comments

  1. Douglas Klinedinst says

    March 25, 2016 at 3:10 pm

    Hello,

    I am asking permission to re-blog this on my visitor Followup website.

    http://ChurchGROWbot.com

    I will post you as the author with links back to your site

    Thank you

    Doug K

    Twitter @dougklinedinst

    Reply
    • Thom Rainer says

      March 25, 2016 at 4:32 pm

      Sure.

      Reply
  2. Mark Brady says

    March 26, 2016 at 8:53 am

    Thanks Thom for answering these questions! We value follow up in our and are very intentional with it, but you have some great points we are going to implement.

    Have a great Easter weekend.

    Reply

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